DUKUONLINE
ALBEN
Free consultation

You're good at what you do. People just can't see it.

DUKU Online is a marketing agency based in Tirana. We run your Instagram, Facebook, ads and website, so your business gets known, in your own city or abroad.

  • We do everything: posts, videos, ads and your website.
  • Customer messages land straight in your WhatsApp.
  • Your accounts always stay in your name.
Book a free consultation See the difference

The consultation is free. Your first 14 days are risk-free: if you don't like our work, cancel with no penalty.

Your customers are already online. The question is whether they find you or someone else.

88.4%

of people in Albania use the internet.

1.35M

people in Albania can be reached with Instagram ads.

55.6%

of adults in Albania can be reached with TikTok ads.

97%

of consumers read reviews before choosing a local business.

Sources: DataReportal, Digital 2026: Albania (October 2025 data); BrightLocal, Local Consumer Review Survey 2026 (1,002 US consumers).

Same business, two versions

What customers see: without management, and with DUKU.

Pick a business and switch the lights on. These are examples, not real clients. The numbers come from published studies.

The neighbourhood café-restaurant

Durrës, 1 location, 40 seats

Without management

  • Last post was 8 months ago
  • Menu and prices can't be found online
  • Opening hours on Google are wrong
  • New customers pick the place across the street
45%

of consumers have tried a new restaurant because of its social media posts.

Source: MGH survey of US consumers, 2019

The businesses here are illustrative examples that show the idea, not client results. Most studies were done in the US, because little has been published for Albania; we use them as a guide, not a promise.

Services

Four ways to get seen.

Pick one or combine them. In the consultation we'll tell you which ones make sense for your business.

Social media management

Instagram, Facebook, TikTok

Content planned a month ahead, made for your customers rather than to fill up a feed.

  • A monthly plan with topics and dates
  • Posts, stories and short videos
  • Captions in Albanian, English or both

Instagram, Facebook and TikTok ads

Meta, TikTok

Campaigns that reach people near you and open a WhatsApp chat or a message.

  • Targeting by area, age and interests
  • Checked every week
  • You set the budget, we run it

Website design

Web

Fast, clear and built for phones, because that's where your customers see it.

  • WhatsApp, phone, map and hours up front
  • Your services and prices
  • Albanian, English and other languages

Google Maps for your business

Google Business Profile

So when someone searches “electrician near me”, you show up with photos, hours and reviews.

  • A new listing, or claiming the existing one
  • Photos, services, hours and service area
  • A QR code for reviews

Who we work with

Owner-run businesses with one or two locations that deserve more customers.

Nails, lashes, make-up, hairDental clinicsRestaurants and cafésCar servicesElectricians and renovationClothing and shoesReal estateYour business?

From first chat to first customers, in two weeks.

  1. Day 1

    Free consultation

    We meet at your place or talk online. We look at where you stand and what's worth doing.

  2. Week 1

    Plan and setup

    Your profiles, visual style, the first month's plan and your ad account.

  3. Week 2

    Go live

    Posts and ads go out. Messages and calls come straight to you.

  4. Every month

    Report and adjust

    You see what worked, what it cost, and what we'll change next month.

Pricing

Clear prices, in euro.

You pay for how much we manage for you. No hidden contracts: we go through it together in the free consultation and you decide.

A free 2-minute review of your Instagram.

Message “DUKU” on WhatsApp and we'll send you 3 things you can improve today.

Basic

250 €

per month

  • 2–3 accounts: Instagram, Facebook, TikTok
  • 2–3 posts a week
  • Monthly report
Our pick

Growth

500 €

per month

  • Everything in Basic
  • Your website, kept running
  • Reels and more content

Full

1.000 €

per month

  • Everything in Growth
  • Full content and video every week
  • Priority replies

VIP

from2.000 €

per month

  • Website with contact and booking forms
  • Personalised business strategy
  • Growth advice every month

Not sure which plan fits? Message us and we'll tell you in 5 minutes, no strings attached.

Setup, one-off

Standard

1.000 €

one-off

Free during the offer
  • A basic website, ready for phones
  • Your accounts and business page set up
  • The first 9 posts on every account

Advanced

2.500 €

one-off

Free during the offer
  • A more detailed website with more material
  • Forms and interaction with your customers
  • For businesses with a lot to show

Your first 14 days are risk-free

If you don't like our work in the first 14 days, cancel with one message. No penalty, no questions.

Why is setup free during the offer?

Because we're a new agency building our first projects. Our first businesses get setup and the first month free; we get real work to show.

Ad spend isn't included: you pay it straight to Meta or TikTok, usually €5–20 a day. During limited-time offers, setup and the first month can be free.

Do I have to sign up for months?

No. You can pay month by month. Only during offers, where setup and the first month are free, we ask for a 3-month commitment.

Who pays for the ads?

You pay the ad budget straight to Meta or TikTok, on your own card. We create the ads, monitor them and improve them.

Do I pay for Google Maps?

No, the Google listing itself is free. We only charge for the work: setting it up, getting it verified and keeping it complete.

About us

We treat your business like it's ours.

We know how it is: you're at work all day, with no time left for Instagram, ads or a website. That's our job. DUKU Online is a marketing agency based in Tirana. We build an online presence that brings in customers, for businesses in Albania and abroad.

Everything in your name

Your profiles, website, Google listing and ad account belong to you. We only have manager access.

One person, start to finish

You deal with the same person on WhatsApp, from the first call to the monthly report.

Near you, or online

We're based in Tirana and meet in person anywhere in Albania. With businesses abroad we work online.

Reports you can read

Messages, calls, followers and ad spend, all on one page.

Google Business Profile is a free service from Google. DUKU Online is an independent agency and is not affiliated with Google.

Ready to get seen

Message us on WhatsApp to book your free consultation. We reply the same day, wherever you are.

Message us on WhatsApp
WhatsApp+355 6X XXX XXXX
Email[email protected]
Instagram@dukuonline

Common questions

You're a new agency. Why should I trust you?

Yes, we're new, and we say so openly. That's why the first 14 days are risk-free, your accounts stay in your name, and you can pay month by month. The examples on this page are illustrations, not clients.

Why pay €250 when my nephew can post for free?

Posting is the easy part. We do the plan, the captions, the videos and the ads, and we track how many messages and calls they bring. €250 a month is about €8 a day.

How much of my time does it take?

Very little. You send us a few phone photos or videos and approve the monthly plan. We do the rest.

Do I have to appear in the videos myself?

Not if you don't want to. We can show your work, your products and your place. If you do want to appear, we help you with what to say.

How do I know I'm getting real customers, not just likes?

We count messages, calls and booking requests, not just followers. You see them all in the monthly report.

I don't have photos or videos. Is that a problem?

Not at all. We tell you exactly what to film on your phone and handle the rest: editing, graphics and captions.

How soon will I see results?

Ads usually bring the first messages within the first few weeks. Organic growth takes 2–3 months of steady work. We won't promise numbers we can't control.

Who owns the accounts?

You do. Every profile and ad account is set up in your name. If we stop working together, everything stays with you.

Where do you work?

We're based in Tirana. We meet clients in person in Albania; with businesses abroad we work online, wherever they are.